Sometimes, the most meaningful stories come from long-time Members who have trusted us through every stage of their Pet’s life.

Kim and her husband Gary have been with Hannah for 9 years. After hearing her share updates about Mystic with our Team, we had the opportunity to learn more about his journey and everything it took to help him feel safe, healthy, and truly at home.

Mystics Story

Some Pets find their families in the most unexpected ways. For Mystic, it started in a backyard…

Mystic first appeared in April 2025, quietly visiting under the cover of night. For weeks, he stayed just out of reach, stopping by for food and disappearing before anyone could get close.

Kim shared, “I would only see him at night, mostly on our cameras. I kept dry food outside, he would eat and leave.”

When his photo was shared with a local neighborhood group, the truth came out, he had been abandoned.

Determined to help, his Pet Parents began building trust the only way they could, slowly, and from a distance. By June, they were finally able to safely bring him into their outdoor catio.

“At that time, he was very spicy. I truly thought he was feral.”

But his story was just beginning.

By July, Mystic had moved into a cozy, carefully prepared room inside the home. With a screen door for safe introductions and secured windows for fresh air, his world slowly started to expand. Even then, he kept his distance, and his future family still didn’t know something as simple as whether Mystic was a boy or a girl.

“It wasn’t an easy move. We still couldn’t touch him, and we didn’t even know if he was a boy or a girl.”

That answer finally came months later.

In December, Mystic visited Hannah Pet Hospital for the first time. With the help of sedation, the Team was able to safely examine him and share some big updates: Mystic was a healthy, four-year-old boy… who still needed to be neutered.

In January 2026, Mystic returned for his procedure, along with dental care that revealed something unique, he had two full sets of canine teeth. During his treatment, two canines and two damaged molars were removed to help him feel his best.

“He needed shots, full blood work, a neuter, and significant dental work.”

After surgery, Mystic recovered at our Tigard hospital, where one special connection made all the difference.

“Kayla took exceptional care of him.”

Kayla, a member of our Team, saw something others hadn’t yet, that Mystic wasn’t feral, just scared.

“She told me she didn’t think he was feral, just scared.” Kim said.

She was right.

With time, care, and a lot of love, Mystic transformed into the sweetest kind of companion, a true “velcro baby” who now seeks out affection and enjoys being close to his people and fellow Pets.

“We now have a very loving velcro baby. He just wants to be with us or the other cats.”

Today, Mystic is thriving.

For his family, being part of the Hannah membership meant they could say “yes” to everything he needed, from diagnostics and surgery to dental care, without the added stress of unexpected costs.

“As an abandoned cat, he could have had many health issues. Having him on the plan gave us a sense of financial and emotional security to help take care of him.”

Mystic’s journey is a reminder that sometimes what looks like fear is just a need for patience, understanding, and the right support system.

And sometimes, all it takes is one safe place, and one Team that believes in them, to help a Pet truly come home.

We’re so grateful to Kim and Gary for trusting us with Mystic’s story. The compassion they showed as Pet Parents to a Pet in need is a powerful reminder of how much patience and understanding can change a life. Because of Pet Parents like them, Mystic now has the life every Pet deserves.